Terms of Use and Conditions of Sale

Updated September 2026

These terms apply to the general use of the Pulford Medical Centre website. The website is for your own personal use and not for any commercial use. The materials and products on our website are solely for the use of persons over the age of 18. Use of the website by persons under the age of 18 is strictly prohibited.

These terms and conditions are essential and important so please read carefully. These terms and conditions apply when you use the website of www.pulfordmedicalcentre.co.uk and or for the purchase of non-prescription treatments from our online shop.

By continuing to use the website and obtain information from the website, you are confirming that you accept the terms and conditions and agree to comply with them.

If you do not accept these terms and conditions, you are not permitted to use the website or the online shop.

For existing patients who order their prescriptions online on account, please Confirm you accept our Terms and conditions when next using the website account facility.

The information on Pulford Medical Centre website is NOT medical advice and is not intended to be so.

Neither is the information on the website diagnostic nor considered medical treatment.

Any treatments available to you are categorically NON PRESCRIPTION ONLY.

Any treatments purchased by you are done so by your own decision and by the self-diagnosis of your hair or scalp disorder.

You supply your details voluntarily and in the knowledge we conform to data protection regulations.

We do not disclose, process, or share your details or personal information with any third parties.

We reserve the right to change, amend, or alter any information on the website or online shop.

We reserve the right to discontinue any products at our discretion and without prior notification.

We reserve the right to refuse supply of any products from the online shop at our discretion and when appropriate.

We do not offer remote or online consultations as determined by our governing body.

We do not accept any claim or responsibility for any product purchased, stored, or used by self-diagnosis by the purchaser.

We are not a pharmacy.

You as a website user are responsible for keeping all your information up to date including your full delivery address.

We are not responsible for items not being delivered if you have failed to update your full details.

We are not responsible or liable for orders not being successfully delivered to addresses with multiple occupants.

We are not liable for any missing orders over and above £65 when Special Delivery has not been selected at the time of ordering.

Any items missing in transit are not our responsibility and it is the purchaser’s responsibility to follow up with their local sorting office having obtained proof of postage from Pulford Medical Centre which can be provided upon request.

You must agree to use the products directed and not exceed the recommended instructions.

All information and products obtained from our website or online shop are strictly for your own personal use only.

You agree to notify Pulford Medical Centre of any minor side effects you may rarely experience from products purchased from our online shop and agree to immediately stop use in the event of any side effects.

We do not supply to Ireland, Isle of Man, Isle of White, Channel Islands, Scilly Isles or Internationally.